Mrs. Margie Montez, Del Rio’s International Bridge Superintendent, is the driving force behind the City of Del Rio’s International Bridge, our “Golden Goose” with a Yearly Revenue of $7.5 Million a year . Margie was born and raised in Del Rio, Texas. Her parents are Jose and Susana Rubio. Margie and her husband Joe have 4 children (Selena, Jose-Rene, Ricardo, and Joel). Margie graduated from Del Rio High School, and in 1985 started working for the City of Del Rio. Her first job was at the Utility Billing Department. She started as a billing clerk and climbed the career ladder to become the Utilities’ Billing Department Supervisor. She states that those 22 years of customer service experience served her well and prepared her for her next position with the City of Del Rio. In 2004 she was transferred to the International Bridge where she served as Interim Bridge Superintendent; in 2005, she was selected as the International Bridge Superintendent. As the Bridge Superintendent, she feels that it is extremely important to provide the best customer service possible to her customers 24 hours a day, 7 days a week. A smooth running operation of the toll booth plaza is essential to United States and International travelers crossing the border into Mexico, as well as providing safety and security to her employees and customers alike.
As the Superintendent of this important operation, she manages an Operating Budget of $938,004 dollars. She faces many daily challenges; however, the most recent one has been overseeing the relocation of the toll booth plaza, which is long overdue. This project has been in the planning process for years. When the Del Rio Port of Entry (POE) was relocated, the city realized that there was a need for the toll plaza to be adjacent to the POE for safety and security reasons. This project is now becoming a reality. The new toll booth plaza, a new bridge operations office building, along with the latest technology on line services for pre-paid customers’ accounts should be ready this summer. The new state of the art and latest technology system is also long overdue. It will provide better service, accountability and accuracy for pre-paid customers and management. This new system is expected to go live by June 2017. Margie’s goal is to insure a smooth transition to the new system and Toll Booth Plaza. On the team is her able assistant, Mr. Joe Rivera, Assistant Bridge Superintendent and a staff of 14 employees who maintain and provide services 24 hours, 7 days a week.
The Del Rio Chamber and Del Rio Hispanic Chamber of Commerce are anxiously awaiting the ribbon cutting upon the completion of this important project.